💻Accessing your Canoa Account

If you are a user in multiple accounts on Canoa, this article will teach you how to switch or toggle between your various accounts.

Joining your Account

You will receive an email from the Canoa platform confirming your account upgrade. If you are part of a Studio or Enterprise account, then you will also receive an email from the Canoa platform inviting you to join the account created for your program.

If you don't see the email, then please check your Spam or Junk folders as some organizations have filters that have filtered out emails from our platform.

If you need to add users to your account, do so in the Team tab under Users.

Switching between Accounts

If you have signed up for your own account on Canoa and have been added as a user to other Canoa accounts, you will be able to easily select and switch between those accounts while logged into the platform.

1. Sign into Canoa.

2. View the account switcher at the top right corner of your screen where you see your account name.

3. Select the drop-down menu.

4. Type in the name of the account you would like to work out of, and then click on the account to switch to it.

The account switcher is located at the top right of the app.

View the accounts you are a part of here.

If you are only a part of one account on Canoa, then you will not see this account switcher in the upper right corner of the app. The account switcher is only viewable if you have access to multiple accounts.

If you need further assistance on account management, read the article linked here.