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  • Getting Started
    • What is Canoa?
    • Navigating our Platform and Features
      • Features
    • Quick Start Guide
    • Keyboard Shortcuts
    • Begin with a Template
    • Arranging your Canvas Dashboard
  • Collect
    • How to create a furniture & accessories presentation
    • How to add Links into Canvas
    • How to add an Inspiration Image
      • Copy-Paste from Canvas to Canvas
      • Copy-Paste from Pinterest to Canvas
      • Copy-Paste from Miro to Canvas
      • Copy-Paste from your desktop to Canvas
    • How to start a Canvas from a Drawing
    • How to start a Canvas from Public Catalogs
    • How to add a Product from the Public Catalogs
    • How to search for Products
    • How to create Custom Products
    • How to use Canoa AI
    • Understanding and using Products
    • How to format data with CanoaGPT
    • My Catalog
      • Working in Table view
        • Navigating the Table view
        • How to import your product data
          • How to import 2D vector data (drawings)
            • Best practices for uploading vector data
          • Best Practices for Data Formatting
        • How to edit your product data
    • Integrations & Compatibility
      • Working with Pinterest
      • Working with CET
      • Working with Designer Pages
      • Working with Material Bank
      • Working with Spec
  • Design
    • How to create collages & vignettes for your presentations
    • How to duplicate Images
    • How to add Text
    • How to add Custom Colors
    • How to use the Drawing Tools
    • How to Import and Scale floor plans
    • How to Use the Walls Tool
    • How to draw an Area
    • How to Use the Markup Tool
    • How to Use the Dimension Tool
    • How to use Frames
    • How to organize your Canvas with Frames
    • How to create a Product List
    • How to use the Product Side Panel
    • How to adjust your Product Card view
    • How to use Dashboards
      • Creating a Dashboard
      • Editing the Dashboard settings
      • How to use Areas in a Dashboard and Product List
    • How to design with second life products
    • How to design with generic products
  • Share
    • How to share your Canvas
    • How to invite team members to collaborate
    • How to provide Comments
    • How to use Presentation Mode
    • How to download a Product List
      • How to export a SIF file from Canvas
        • Customizing SIF Export Field Mappings
      • How to bring your Product List data into Microsoft Excel
      • How to bring your Product List data into Google Sheets
      • How to bring your Product List data into Airtable
      • How to bring your Product List data into AutoCAD
      • How to bring your Product List into your Revit model
    • How to export data from a Dashboard
    • How to export or print your Canvas
      • How to export or print your Canvas with Frames
    • How to embed a Canvas
      • How to embed a Canvas into Notion
      • How to embed a Canvas into Squarespace
      • How to embed a Canvas into Webflow
    • How to share products from My Catalog (Gallery)
    • How to share custom products from My Catalog (Table)
    • How to export your product data from My Catalog
      • How to export a SIF file from My Catalog/Table View
  • For Brands
    • Before you start publishing
      • Application to Publish a Brand Catalog
    • Identify What Data You Want to Share
    • Format your data for upload
    • Setting up product backlinks
    • Upload product data in bulk
    • Maintaining your data over time
  • Choose a Plan
    • Enterprise
  • Support
    • Managing your account
      • How to create an account
      • How to edit your account settings
      • How to add and remove users from your account
      • How to set an email domain to your account
      • How to switch between accounts
      • How to edit and view billing information
    • FAQs
      • Does Canoa work on mobile?
      • How does the carbon estimator work?
    • 🛶Canoa University
      • 🪢Implementing your Onboarding Program
        • 💻Accessing your Canoa Account
      • 🗃️Collect: Inspiration & Custom Products
      • 🎨Design: Mood Boards & Presentations
      • 📐Design: Space Planning in Canvas
      • 🏗️Products Lists, Budgets & Dashboards
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  • Adding Users to your account
  • Definition of user roles:
  • ‍Pricing for additional users:
  • Removing users from your account

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  1. Support
  2. Managing your account

How to add and remove users from your account

This article will teach you how to edit the users on your account.

PreviousHow to edit your account settingsNextHow to set an email domain to your account

Last updated 18 days ago

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Note: Only admins can remove users from an account. Both members and admins can add more users to an account.

Adding Users to your account

Admin users can add others to their account by clicking on the Add Users button in the upper right corner of the app and within the Account page on the Users tab. You will be billed for the total number of users on your account per month accordingly.

  • Enter the email or emails separated by a comma, then click Send.

You can also invite and add users directly inside your Canvas. Either click on the Invite+ button in the top toolbar, or tag them in a comment on your Canvas.

Definition of user roles:

  • Admin = Admins are able to add and remove users, can edit all account and user settings, and can edit the billing and payment method and view invoice history.

  • Member = Members will not be able to remove or edit user roles. Members cannot view or manage any billing information or account settings. Members, like Admins, can use all the design features on Canoa, including sharing products across accounts they are apart of.

‍Pricing for additional users:

  • Adding users to your account is FREE.

Removing users from your account

As an Admin, when you remove a user from your account, that user will no longer have access to the canvases they created or the product data they may have created. You will no longer be billed for that user per month.

  • On the Account page under the Users tab, Click on the garbage can icon for the user you'd like to remove.

  • Select Yes when asked to confirm the removal of the user.

  • Once you remove a user, they are permanently removed from your account, and they will no longer have access to any of the Canvases or the product data in My Catalog and Catalog Pro in the account.

  • If you need to add that user back into your account, then follow the Adding Users process above.

Team Page - Team Icon in the Navigation Bar on the left side.
Add users to your account
How to remove a user from your account