How to add and remove users from your account

This article will teach you how to edit the users on your account.

Note: Only admins can remove users from an account. Both members and admins can add more users to an account.

Adding Users to your account

Admin users can add others to their account by clicking on the Add Users button in the upper right corner of the app and within the Account page on the Users tab. You will be billed for the total number of users on your account per month accordingly.

Team Page - Team Icon in the Navigation Bar on the left side.

• Enter the email or emails separated by a comma, then click Send.

Add users to your account

You can also invite and add users directly inside your Canvas. Either click on the Invite+ button in the top toolbar, or tag them in a comment on your Canvas.

Definition of user roles:

• Admin = Admins are able to add and remove users, can edit all account and user settings, and can edit the billing and payment method and view invoice history.

• Member = Members will not be able to remove or edit user roles. Members cannot view or manage any billing information or account settings. Members, like Admins, can use all the design features on Canoa, including sharing products across accounts they are apart of.

‍Pricing for additional users:

• Adding users to your account is FREE.

Removing users from your account

As an Admin, when you remove a user from your account, that user will no longer have access to the canvases they created or the product data they may have created. You will no longer be billed for that user per month.

• On the Account page under the Users tab, Click on the garbage can icon for the user you'd like to remove.

How to remove a user from your account

• Select Yes when asked to confirm the removal of the user.

• Once you remove a user, they are permanently removed from your account, and they will no longer have access to any of the Canvases or the product data in My Catalog and Catalog Pro in the account.

• If you need to add that user back into your account, then follow the Adding Users process above.