> For the complete documentation index, see [llms.txt](https://help.canoa.supply/docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.canoa.supply/docs/support/managing-your-account/how-to-edit-and-view-billing-information.md).

# How to edit and view billing information

{% hint style="info" %}
**Note:** Only account Admins can view and manage plans and billing.
{% endhint %}

{% hint style="info" %}
If you notice something unexpected in your invoice, check to see how many users you have in your account and which account plan you are subscribed to in the **Account** page on the navigation bar within the **Usage** window. Contact [<mark style="color:purple;">**support@canoa.supply**</mark>](mailto:support@canoa.supply) for additional support.
{% endhint %}

## Canoa Billing Basics

1. Canoa charges on a monthly basis via credit card
2. Though most users use the free tool, there are some accounts that access paid features
3. If you would like to downgrade or cancel your subscription, reach out to [<mark style="color:purple;">**support@canoa.supply**</mark>](mailto:support@canoa.supply) at least five business days before your next scheduled payment or avoid being charged.&#x20;
   * Only admins can make a cancellation request.
   * Downgrading or cancelling your subscription will result in a loss of access to your Canoa work.

## See your plan and billing details

* Go to the **Account** page in the navigation menu
* Under **Subscription**, you'll see your account settings, your account usage (number of Canvases, billable users, and number of custom products), and which plan you're on.
* Click **Payment Method** and **Invoice History** to view your billing details. You'll be asked to enter in your email associated with your account. An email will be sent to your inbox to provide access to view your payment method and invoice history.&#x20;
* Under **Users**, you'll see all the users that belong to your account.&#x20;

## Update your payment method & billing information

* Go to the **Account** page in the navigation menu.
* Click **Payment Method** to edit your billing details. You'll be asked to enter in your email associated with your account. An email will be sent to your inbox. Click that email to edit and update your payment method and associated billing information.

<figure><img src="/files/fMLbueqR3jCOytzM6FuH" alt="" width="375"><figcaption><p>Enter in your email associated with your Canoa account to edit and view your billing information.</p></figcaption></figure>


---

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